4. Easier self-serve
Intuitive self-serve portals to personalize features, no IT or dedicated PBX infrastructure required, fast and easy self-deployment—shrink or expand in minutes.
5. More stable, advanced hardware
No old PBX or in-office systems to upgrade or fix, never disrupted by local outages or disasters in Fort Lauderdale or Miami.
6. Much better analytics
Easy call detail by the user, built-in call recording (with easy configuration and access), and summary reports so you know exactly how everyone’s phone time is spent.
Now that you can see the advantages of UC-based systems: being much more reliable and stable, having a LOT more valuable features, being much easier to use and manage, and the ability to integrate your mobile phones—all at a much lower cost, what’s the next step?
In fact, the biggest question now is—who do I use?